Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user owns those records. An authenticated attacker who learns another user's pending-upload UUID can silently remove temporary file uploads before the victim submits their ticket or article. This issue is fixed in version 7.1.2.
References2
Metrics
- CVSS 4.0
-
2.3
LOW
Score source: CNA
CVSS:4.0/AV:N/AC:H/AT:N/PR:L/UI:N/VC:N/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - EPSS — exploit probability
- 0% percentile: 10 · as of 9 November 2026
- CWE
- CWE-862
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.