Description
Perfect Support Ticketing & Document Management System through 1.7 contains a stored cross-site scripting vulnerability that allows authenticated attackers with Agent-level privileges to inject malicious payloads into the Notes field of assigned support tickets. Attackers can store malicious scripts that execute in the browser context of any user who views the affected ticket notes, including Superadmin users, enabling session hijacking or unauthorized actions on behalf of the victim.
References3
Metrics
- CVSS 3.1
-
5.4
MEDIUM
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N - CVSS 4.0
-
5.1
MEDIUM
Score source: CNA
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - EPSS — exploit probability
- 0% percentile: 6 · as of 15 November 2026
- CWE
- CWE-79
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.