Description
OTRS Community Edition contains an authenticated OS command injection vulnerability in the PGP encryption module that allows administrators to execute arbitrary operating-system commands by supplying crafted values for the PGP binary path and command options. Administrator-supplied configuration values are concatenated without sanitization into a shell command, enabling arbitrary command execution as the web server process user during normal ticket operations after the malicious configuration is deployed.
References2
Metrics
- CVSS 3.1
-
7.2
HIGH
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H - CVSS 4.0
-
8.6
HIGH
Score source: CNA
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - EPSS — exploit probability
- 2% percentile: 75 · as of 10 November 2026
- CWE
- CWE-78
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.