Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.
References2
Metrics
- CVSS 3.1
-
4.3
MEDIUM
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N - EPSS — exploit probability
- 0% percentile: 5 · as of 15 November 2026
- CWE
- CWE-862
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