Description
An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search Article Meta Filters modules allows gaining knowledge about number of affected CIs, SLA and services without gaining access to them. This issue affects OTRS with STORM modules: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Affected products
otrs: otrs
References1
- otrs.com/release-notes/otrs-security-advisory-2026-05/ Vendor Advisory
Metrics
- CVSS 3.1
-
3.5
LOW
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - EPSS — exploit probability
- 0% percentile: 4 · as of 15 November 2026
- CWE
- CWE-276
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