Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook model was missing a proper validation for loop back addresses, or link-local addresses — only the URL scheme (HTTP/HTTPS) as well as the hostname was checked. This could end up in retrieving confidential metadata of cloud/hosting providers. The existing check is now extended and is applied when configuring webhooks as well as triggering webhook jobs. This vulnerability is fixed in 7.0.1 and 6.5.4.
Affected products
zammad: zammad
References1
- github.com/zammad/zammad/security/advisories/GHSA-2vgc-vfh2-rw75 Vendor Advisory
Metrics
- CVSS 3.1
-
4.3
MEDIUM
Score source: NVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N - CVSS 4.0
-
8.3
HIGH
Score source: CNA
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:H/SC:L/SI:N/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - EPSS — exploit probability
- 0% percentile: 17 · as of 12 November 2026
- CWE
- CWE-918
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.