Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the HTML sanitizer for ticket articles was missing proper sanitization of data: ... URI schemes, resulting in storing such malicious content in the database of the Zammad instance. The Zammad GUI is rendering this content, due to applied CSP rules no harm was done by e.g., clicking such a link. This vulnerability is fixed in 7.0.1 and 6.5.4.
Affected products
zammad: zammad
References1
- github.com/zammad/zammad/security/advisories/GHSA-c2cf-9fc7-jhf3 Vendor Advisory
Metrics
- CVSS 3.1
-
6.1
MEDIUM
Score source: NVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - CVSS 4.0
-
5.3
MEDIUM
Score source: CNA
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - EPSS — exploit probability
- 0% percentile: 5 · as of 12 November 2026
- CWE
- CWE-80
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.