Description
The Support Genix WordPress plugin before 1.4.48 does not prevent directory traversal in its ticket-attachment download route, allowing unauthenticated attackers to read arbitrary files with an allowlisted extension — including other users' private ticket attachments — from the server.
References1
Metrics
- CVSS 3.1
-
5.3
MEDIUM
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N - EPSS — exploit probability
- 1% percentile: 54 · as of 13 November 2026
- CWE
- CWE-22
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.