Description
The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.
References1
Metrics
- CVSS 3.1
-
6.5
MEDIUM
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - EPSS — exploit probability
- 0% percentile: 28 · as of 13 November 2026
- CWE
- CWE-639
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.