Description
The JS Help Desk WordPress plugin before 3.1.4 does not verify ownership of the targeted reply before updating it, allowing any authenticated user (Subscriber and above) to overwrite the content of any support-ticket reply on the site.
References1
Metrics
- CVSS 3.1
-
4.3
MEDIUM
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N - EPSS — exploit probability
- 0% percentile: 17 · as of 13 November 2026
- CWE
- CWE-863
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.