Description
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
References1
Metrics
- CVSS 3.1
-
3.8
LOW
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N - EPSS — exploit probability
- 0% percentile: 17 · as of 13 November 2026
- CWE
- CWE-639
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.