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CVE-2026-102489

Critical 9.8 Exploited in the wild (KEV)

Confirmed active exploitation — CISA KEV catalog

Name
Zammad GmbH Zammad Session Fixation Vulnerability
Added to catalog
Remediation due date (US federal)
Required action
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

Description

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

Metrics

CVSS 3.1
9.8 (CRITICAL) Score source: NVD CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 4.0
9.4 (CRITICAL) Score source: CNA CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X
EPSS — exploit probability
22% (percentile: 98) as of 1 November 2026
CWE
CWE-384

Affected products

zammad: zammad; docker: docker; linux: linux kernel

References