Description
BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a blind server-side request forgery vulnerability in the searchWeb API component that allows authenticated attackers to cause the server to initiate arbitrary outbound requests. Attackers can exploit improper URL validation to perform internal network scanning or interact with internal services, impacting system availability. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.
Affected products
bmc: footprints
References3
- docs.bmc.com/xwiki/bin/view/More-Products/Footprints/FootPrints… Patch
- labs.watchtowr.com/thanks-itsms-threat-actors-have-never-been-s… ExploitThird Party Advisory
- www.vulncheck.com/advisories/bmc-footprints-itsm-blind-ssrf-in-… Third Party Advisory
Metrics
- CVSS 3.1
-
7.1
HIGH
Score source: NVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:H - CVSS 4.0
-
5.3
MEDIUM
Score source: CNA
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - EPSS — exploit probability
- 17% percentile: 97 · as of 12 November 2026
- CWE
- CWE-918
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