Description
BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain an authentication bypass vulnerability due to improper enforcement of security filters on restricted REST API endpoints and servlets. Unauthenticated remote attackers can bypass access controls to invoke restricted functionality and gain unauthorized access to application data and modify system resources. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.
Affected products
bmc: footprints
References3
- docs.bmc.com/xwiki/bin/view/More-Products/Footprints/FootPrints… Patch
- labs.watchtowr.com/thanks-itsms-threat-actors-have-never-been-s… ExploitThird Party Advisory
- www.vulncheck.com/advisories/bmc-footprints-itsm-authentication… Third Party Advisory
Metrics
- CVSS 3.1
-
9.1
CRITICAL
Score source: NVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - CVSS 4.0
-
6.9
MEDIUM
Score source: CNA
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - EPSS — exploit probability
- 45% percentile: 99 · as of 12 November 2026
- CWE
- CWE-306
Could this be exploited in your environment?
A patch closes the known hole. A penetration test shows what an attacker can still reach — with proof.