CISA KEV catalog
Confirmed active exploitation.
Listed in CISA's catalog of Known Exploited Vulnerabilities: attackers are using it in real attacks. Patch it with priority.
- Name
- SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
- Added to catalog
- Remediation due date (US federal)
- Required action
- Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Affected products
solarwinds: web help desk
References3
- support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfi… Broken LinkVendor Advisory
- www.solarwinds.com/trust-center/security-advisories/CVE-2024-28… Vendor Advisory
- www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=… US Government Resource
Metrics
- CVSS 3.1
-
9.8
CRITICAL
Score source: CNA
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H - EPSS — exploit probability
- 85% percentile: 100 · as of 3 November 2026
- CWE
- CWE-502
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